Digital Growth Program (Webinar Series) – Postponed
-Postponed by the hosting partners to Spring-
We are excited to partner with Link North and NEOnet and to deliver a free webinar series! This series, which targets Northern Ontario small- and medium-sized businesses, will focus on business application technology.
This webinar series will bring together experts in the field to discuss the following:
| Topic | Date/Time |
| Digital Transformation | Thursday, January 25th: 11:00 am – 12:00 pm ET |
| Customer Relationship Management (CRM) | Part 1: TBD Part 2: Thursday, February 1st: 9:00 am – 10:30 am ET |
| Enterprise Resource Planning (ERP) | Tuesday, February 6th: 9:00 am – 10:30 am ET |
| Business Process Automation | Thursday, February 8th: 9:00 am – 10:30 am ET |
| Cybersecurity | Wednesday, February 14th: 11:00 am – 12:00 pm ET |
In this blog, we highlight the three sessions we are co-presenting with our partners at Intech Systems.
Customer Relationship Management (CRM)
Small, Mid to Large Business (10+ employees or more)
Build stronger customer relationships by improving customer satisfaction, retention, and loyalty by providing insights, automation, and personalization. CRMs help businesses manage their interactions and relationships with customers and potential customers. This workshop will:
- Analyze how CRM challenges and trends affect customer satisfaction and retention in 2024
- Demonstrate how Dynamics 365 Sales can help you sell smarter and faster
- Discover how CRM can help your business achieve your goals and improve your performance
Enterprise Resource Planning (ERP)
ERP systems are essential business tools that help organizations automate and manage their core business processes. It can integrate various functions such as finance, manufacturing, supply chain, human resources, and operations on one platform to deliver organizational efficiency. This workshop will:
- Explore how ERP challenges and trends impact business efficiency and agility in 2024
- Learn how Dynamics 365 Finance can transform your financial and operational performance
- Showcase how ERP can boost your operational efficiency and reduce process errors and delays
Business Process Automation
Business Process Automation is not just a trend, it is a transformation that uses technology to digitize routine business tasks and processes. It helps business improve efficiency, reduce costs, and eliminate errors by reducing manual effort, replacing paper forms and spreadsheets. This workshop will:
- Examine how Business Process Automation challenges and trends influence operational efficiency and digital transformation in 2024
- See how Power Platform can enable you to create automated business solutions with low-code tools
- Discover how Business Process Automation can save you time, money and effort